Wells Fargo members in Florida and South Carolina received pages from other customers' September bank statements as a result of a printer malfunction, Bank Info Security reports.
The cause behind the printer error is currently unknown and may take weeks to discover. Managing director of security, risk and fraud for Javelin Strategy & Research Phil Blank believes the problem may have arisen from a faulty new piece of code, malicious software that was introduced into the company's network or human error. Regardless of what caused it, Blank notes that the malfunction represents "a failure in basic 'block and tackling.'" Wells doesn't believe any of its customers' accounts are at risk of being compromised, but is offering affected members one year of identity theft
protection services. According to an unnamed Wells Fargo employee, at least 30,000 people's names, account numbers and Social Security numbers were compromised - a figure that Josh Dunn, the company's corporate communications manager in Charlotte, North Carolina, would not confirm, according to the Post and Courier.