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Debt collection firm under investigation

Jul 29, 2011 Mike Garretson

Debt collection firm under investigation
Lawmakers in one California community have hired a firm to investigate whether or not a debt collection agency it had contracted acted improperly by delaying the completion of a project and going significantly over budget.
 The Sacramento Bee reports that Sacramento County recently hired a consulting firm to find out why a software project had taken four years longer than first expected and why the budget for the project had cost $6 million more than originally estimated. The lawmakers decided to hire Eclipse Solutions to look into whether VComCon had properly made an effort to implement debt collection software. According to a document from the local government, they want to make sure that nothing illegal had taken place. "The County has concerns with the escalating costs and the duration of time it has taken to complete the project," stated the county's request, as reported by the news source. In other debt collection news, The Association of Credit and Collection Professionals recently made headlines after it introduced a new document entitled, The Path Forward: ACA International's Blueprint for Modernizing America's Consumer Debt Collection System. The group hopes that the new guidelines will help those in the sector better instructions in the future.