Timeshare owners can receive help with collections agency Aspen National Collections' informative installments on how to protect portfolios from annual maintenance fees. The agency has been hosting a series of educational videos and dissertations over the course of the month designed to assist timeshare homeowner associations, managers, operators, developers and their staff. Questions to be answered during the series include what the latest skip tracing methodology is and its effectiveness, how resorts can keep maintenance fee portfolios healthy, best practices for when a member or new owner fails to make a loan or maintenance fee payment and how to handle members or owners who aren't able to pay. Timeshares Daily cautions that because of the constrained economy and low resell values of many of these properties, sellers may be subject to timeshare scammers who offer owners a way out. Typically, someone will call the owner via telephone and offer resale services along with an upfront transaction fee. Once this is paid, the provider disappears with the timeshare owner's cash.