5 Tips for Recovering Outstanding Debt
Apr 26, 2023 MicroBilt News
Did you know that America's national debt is almost $30 trillion dollars and counting? While it's unlikely that such a massive debt will be collected anytime soon if ever, that doesn't mean citizens and businesses should be allowed to rack up their tab.
From college debt to unpaid loans, more and more people are getting behind on crucial finances.
If you're a debt collector or someone who is owed money, you're probably wondering what you can do to ensure you're paid. Keep reading to learn all about 5 tips for recovering outstanding debt.
1. Prioritize
When it comes to debt collection, it's important to go after the leads with the highest chance of success. You'll have to decide if you want many smaller wins or a couple of big wins.
Weighing the pros and cons can be difficult if you don't have the right tools. Smart Trac can analyze cases and let you know which ones will have the best returns on investment. After all, time and energy aren't free. Each individual in the program is given a score to decide the best way to tackle the collections.
You can also combine your priority software with MicroTrac for a boost of collections power. This piece of software is designed to keep track of the financial situation for all your cases. If someone starts a successful business, for instance, then you'll be notified and can reach out to them for collections.
The software is so sophisticated that it can scan and keep track of millions upon millions of records. Few tools can make your job easier than that.
2. Use Location Technology
Sometimes a debt collector will have to track someone who has fled. With so many cities to run to, let alone countries, tracking can often be intimidating. However, skip tracing is a lot easier when you have nifty technology at your fingertips.
The best skip trace engine will give you a possible location and the information of neighbors and other potentially relevant associates. You'll also be able to see past addresses, phone numbers, and even any aliases the person might have used before.
These leads will help you form a game plan as you get closer to your target.
3. Be a People Person
If you want to succeed in financial collections, it's important to be as pleasant as possible. Going into a situation with a hostile or negative attitude could end up working against you. Most people either clam up or respond to hostility with hostility.
The last thing you'd want is for a situation to spiral out of control. Having the police show up will only make things even more difficult than they already are. To avoid an unproductive or even dangerous situation, it's crucial to remain calm at all times.
People who have debts should not be automatically categorized as villains, for instance. Empathy can go a long way toward getting people to be more cooperative. While it's crucial to be impartial in the situation, that doesn't mean you can't form an understanding of their predicament as well.
4. Emphasize Communication
A debt collections agency can't function without clear communication. Any debtor you deal with should know who you are, what you're there for, and what is required of them. Even if they're a loose cannon, it's up to you to listen and communicate in a level-headed way.
For example, you can speak with them about possible repayment options. If they know what avenues are available to them, they'll be much more willing to work with you. Even as you discuss possibilities, you shouldn't forget that you represent the client's interests first and foremost.
Once you've agreed to a game plan, it's always helpful to explain the main points before concluding the meeting. For instance, they must be aware of when each payment should be made, as well as how much and through what payment method. Chances are the case won't close overnight, so you should check in with your debtor regularly and ensure consistent and mutual understanding.
Communication goes hand-in-hand with diligent documentation. Whenever you interact with a debtor, be sure to take notes on everything relevant to the case. Afterward, it's a good habit to enter all of the info into your tracker software.
That way, you can always avoid misunderstandings and other problems of communication.
5. Being Prepared is Key
Yet another way of avoiding embarrassing slip-ups is by double-checking or even triple-checking the details of a case before recovering debt. If you have outdated information or confuse debtors with each other, that could end up sabotaging a whole case.
If a debtor isn't confident in your ability to handle the situation, they'll likely use your mistakes against you. As if that wasn't bad enough, all of this can end with losing one or more clients.
This is another reason why software is so essential to the job. The best debt collector will be able to master the software to work for them rather than the other way around. After all, technology is supposed to make our lives easier, not harder.
Are You Ready to Recover Outstanding Debt?
Now that you've learned all about 5 tips for recovering outstanding debt, you can make sure you get paid as soon as possible. No one should have to wait around for months or longer to get the money they're owed.
If you need to bring in the big guns, then MicroBilt can help. Whether you're a small business or a large corporation, our tools and services can make your operations smooth and sleek. That way, you're business will be able to thrive instead of just survive.
We're ready to answer any questions you may have, whether they're about debt recovery, bank verification, credit decision, or something else. All you have to do is reach out to us, and we'll get back to you in no time.