Rethinking the cold call strategy

Dec 14, 2018 Philip Burgess

Rethinking the cold call strategy

Although individuals with little insight into the collections industry might not know this, the abilities of debt collectors are extremely limited. These individuals are essentially bound by a strict code, the Fair Debt Collection Practices


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Outsourcing debt collection more important with regulations pending

Dec 13, 2018 Philip Burgess

Outsourcing debt collection more important with regulations pending

Using a third-party debt collection service can often be a useful strategy for creditors looking to recover funds from outstanding consumer accounts. In many cases, businesses turn to outsourcing when collecting debts becomes too challenging


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Heading off complaints with big data

Dec 13, 2018 Philip Burgess

Heading off complaints with big data

In many cases, it's human nature to complain about things we don't understand. Consider what happens when one's car breaks down - the driver is probably going to be angry and vent by calling the car "stupid" and "a piece of garbage," among


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Banks still not lending to British businesses

Dec 12, 2018 Philip Burgess

Ever since the global recession took hold a few years ago, British banks have opted out of offering business loans to companies across the country. Small firm owners have likely had the toughest time - not only have enterprises that haven't


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Consumer spending increased leading up to holiday season

Dec 12, 2018 Philip Burgess

With the holiday season right around the corner, it should come as no surprise that consumers are spending more money. As people purchase gifts for friends and family, expenditures should pick up in the coming months as well. In October, dollar


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