Are millennials contributing to traditional credit scores?

Sep 24, 2014 Philip Burgess

When consumers complete college or high school and look to go into a trade, they often don't have traditional consumer credit scores. Think of it this way: If they've never opened a line of credit - other than perhaps college loans, which many

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Debt collectors: How to recognize scams

Sep 11, 2014 Philip Burgess

When scammers participate in almost any industry, it can have adverse effects on the legitimate operators who are just trying to make a decent living in the sector. For example, think of the retail realm. If a massive cyberattack occurs at

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Banks recommend alternative finance?

Sep 09, 2014 Philip Burgess

How do consumers learn about emerging services that could make their lives easier? They should consider where they get most of their news and recommendations - friends, family members, social media pages, review websites, commercials, celebrities

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The psychology of debt collection: A new approach

Sep 08, 2014 Philip Burgess

Despite the fact that these stereotypes are unwarranted, debt collection agents are often viewed as shady characters quick to harass or pull a scam on unwitting consumers. That couldn't be further from the truth, but these professionals tend

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Heading off complaints with big data

Sep 05, 2014 Philip Burgess

In many cases, it's human nature to complain about things we don't understand. Consider what happens when one's car breaks down - the driver is probably going to be angry and vent by calling the car "stupid" and "a piece of garbage," among

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