The key to defeating scams

Oct 29, 2014 Philip Burgess

In a world of data breaches, cyberattacks and scams, people are more apprehensive than ever about the messages they receive, especially if any of them are asking for money. This complicates the role of debt collectors looking to do nothing


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Debt collectors' role defended

Oct 24, 2014 Philip Burgess

The role of the debt collector comes under fire with some regularity. These professionals are often viewed with trepidation because, at their cores, many consumers are afraid to work with them. Being contacted by a debt collection agent means,


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Tips for making successful collection calls

Oct 21, 2014 Philip Burgess

At one time, when the phone rang, it could have been anyone - friends, family, work or even the local politician calling ahead of an election. However, now with the popularity of caller ID, the mystery and allure of a ringing phone has somewhat


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Debt collection complaints fell in August

Oct 20, 2014 Philip Burgess

Stuff happens, we're only human, you can learn from your mistakes - there are countless sayings about committing errors. And for good reason - they happen all the time and everyone, at one point or another, has messed up. However, no matter


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Alternative credit may soon get the recognition it deserves

Oct 17, 2014 Philip Burgess

Before the Great Recession, speaking about alternative credit may well have resulted in some blank stares and confused looks. This is because last decade, many people didn't know that they could tap into different sources of finance when they


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