News & Resources

ACH phishing is one of top concerns for BBB and Connecticut police

Feb 08, 2012 Philip Burgess

While the threat of online scams is nothing new to the average employee, often times their blasé attitude or negligence can put a company's automated clearing house system in danger. The Southington, Connecticut, Police Department recently teamed up with the Better Business Bureau to offer local residents information regarding potential online attacks, The Southington Patch reports. According to Sergeant Lowell DePalma, Connecticut residents are continuously the target of online scams and he is urging people to increase their awareness to avoid their personal or company information from being stolen and to prevent fraudulent financial activity. "We haven’t see a whole lot, but we don’t want to have to hear about people being scammed either," DePalma said in late December. "The best advice? If it sounds too good to be true, then it probably is. We can’t stress that enough." The two organizations explain that one of the more prominent scams involves phishing. A hacker will send an email to an employee of a company and inform them that their ACH transfer wasn't cleared. The email often includes a link or attachment which either directs the user to a fake website that asks them to input personal information to confirm the ACH transfer, or it will have a malware attachment that can harm the user's computer or transfer personal or in-house company files to the sender. The security of a company's ACH system depends on the employee's awareness of such scams. While it's perfectly safe to read emails, it can be extremely dangerous to open files within that email. If the user doesn't recognize the sender, they should be skeptical and trash it immediately. If a company or employee receives a suspicious ACH email and they truly don't know if it's real or not, they should first confirm with their in-house accounting department or bank. With the hundreds of emails employees scour through every day, week and month, it should be to no surprise that an individual may neglect the threats of phishing. However, with continual reminders, such as the Southington Police Department and BBB's efforts, the instances can be reduced, and the security of information can be ensured.