SmartDep™ Claim Center

The process of making a claim with SmartDep™ is fast and straightforward. To make a claim for damages or skipped rent, complete the appropriate Proof of Loss form and mail or email mail it back to us. Claims are made as damages occur so tenants can keep their homes looking beautiful year round. Be sure to include required documentation such as a photo of the damage and a repair estimate for damage claims. For skipped rent claims, we will ask you to include documentation such as a copy of the original tenant application and all correspondence to tenant regarding delinquent rent. Please refer to the appropriate proof of loss form for full instructions.

Downloadable Proof of Loss Forms

Proof of Loss Form - Damage Claims 748 KB PDF(Adobe Acrobat Required)

Proof of Loss Form - Skipped Rent Claims 346 KB PDF(Adobe Acrobat Required)

How to Contact a Claims Agent

Postal Mail:
MicroBilt Assurance
Attn: Claims Department
1640 Airport Road, Suite 115
Kennesaw, GA 30144

Email:
claims@microbiltassurance.com

Fax:
(404) 393-9570

Phone:
(866) 453-7947