Newsletter - ABC Supply Co., Inc. Finds One Point of Access for Credit Data through MicroBilt.com
ABC Supply Co., Inc. Partners with MicroBilt.com for Electronic Credit Reports
ABC Supply Co., Inc. has changed the way the roofing material distribution industry works since its inception in 1982. The $4 billion business now has more than 450 exterior building material stores in 44 states. ABC Supply builds its success on the foundation of providing excellent service to contractors and treating them with respect.
The Relationship's Beginnings
ABC Supply starting using MicroBilt’s electronic report services in 1993. The company wanted to centralize its credit services from the point-of-service contracting and create a process to use the service. They wanted to use one platform to train employees. They talked with the big credit report companies to see how they could access their electronic credit reports. The answer was that each company had its own machines and methods for getting electronic credit reports.
The company asked their competitors how they pulled credit reports and that’s when they heard about MicroBilt’s services. They contacted MicroBilt Corporation and discovered that they only needed a computer and MicroBilt would provide the software and training for a small transaction fee.
Customer Service
ABC Supply highly values on-time delivery of products and customer service; MicroBilt has provided both throughout the 18 year relationship. ABC Supply has come to rely on their one point of contact for the company throughout those years. They know they made the right decision in going with MicroBilt.
Training and Reliability
ABC Supply chose MicroBilt Corporation for its electronic credit reports because the company offers one source for multiple credit data products and free training. ABC Supply wanted to give their employees regular and reliable training in how to best utilize MicroBilt’s data products. In understanding the importance, MicroBilt trained ABC Supply associates throughout the United States. When software updates were available, MicroBilt notified them and provided additional training as necessary. They also provided new employees necessary training on pulling electronic reports in a timely and effective way.
With ABC Supply’s 80,000+ customers in its database, it was vital that they partner with a company that is capable of consistently and efficiently handling its customer files and keeping them up to date. MicroBilt has accomplished this. MicroBilt has kept its pricing competitive and provides high-quality customer service in a timely way. Information is power, and MicroBilt provides it.