Issue # |
Issue |
Description |
991 |
Naming conventions |
* Request to label some products more clearly. For example, I have one listed as State Criminal Report and one labeled as Criminal State Search. It needs to be clear due to the difference in pricing. Another example that says "Lexis Nexis HIT" and "Lexis Nexis NO HIT". Can all manual reports (i.e. criminal) be completely separate from the additional data source instant reports? Need to be clearly labeled. The State Criminal Search are difficult to distinguish and didn't know what Lexis Nexis was because it doesn't say evictions, liens and judgments - customer thought the Lexis Nexis report was the bankruptcies, liens and judgments. Need to distinguish and label more clearly.
|
1289 |
Disable all "buttons" on LOS open in new window view |
Disable all of the "buttons" (ie: submit, etc.) on the Open in new window View of the EB and DB LOS.
|
1323 |
Website Enhancement |
Allow a main account to view the access codes, groups, and application list of accounts that are linked to it. Currently the link feature only allows the main account to view statements of the linked accounts. Potential issue with how long it would take for this to load on large accounts. Could have drop down boxes on the site that would allow to pick the app list/groups/access codes to view from a linked account, like the online statement currently allows for linked accounts it might solve the load time issue. The current resolution, is to give Private Label customers only a drop down on Access Code, User, Groups, etc. that will allow them to select between linked accounts. Complete.
|
1363 |
Letter Template under My Accounts disappears when the letters permission is unchecked in admin opt. |
"Enable all users to access and create letters" is not checked under Admin Options, Letter Templates is not an option in the "My Account" account menu. "Enable all users to access and create letters" MUST be checked for it to be an option under "My Account". Complete.
|
1382 |
No Tab Permission |
Logic already coded, just needs to be added to user setup as permission/option and then tested - complete
|
1383 |
Small Tab Option(10 tabs on screen) |
Logic already coded, just needs to be added to user setup as permission/option and then tested - complete
|
1384 |
Batch Print and E-Mail Application Data in addition to reports |
Logic partially coded in 3.3b - complete
|
1385 |
Full-scale DL Image with report instead of small life-size versions |
Logic partially coded in 3.3b - complete
|
1473
|
App Entry - Loan Information - remove two of the "required" stars. |
Show only one star when Bankruptcy, Repossession or Foreclosure is choosen in the Decision Table.
|
1561
|
App Entry - Required Fields - Section Minimized |
On the app entry screen the customer has minimized some sections that have required fields in them. Customer is therefore not entering the required information. The system is letting them submit the report without the required fields. We need to make sure that all sections with required fields are maximized. - complete
|
1569 |
Add Credit Score Disclosure Letter for Loan Home Applicants to our Letter Templates |
Customer wants the attached letter in the list of templates under letters. Customer said current service prints this letter automatically with a tri merge and wants customers to have access to the letter template. Can we post this template with the other adverse action templates currently on the website? We can - please add an issue. Label it 3.5 and mark it current release.
|
1590 |
Add Admin Company Name set up fields to the MicroMerge report. |
Customer would like the MicroMerge template changed to reflect the optional header in Admin Options. Currently that optional header displays the company name and address entered in the Admin Header section in lieu of the bureau contact information. This header does not show up on MicroMerge reports. Add to 3.5b Release. Customer notified - complete.
|
1593 |
Restrict Application Entry fields when pulling a package. |
Customer is pulling a package that includes a credit report, the Choice Point evictions report and the Accurint criminal report. When these three reports are pulled in a package, they would like the name and ssn only considered in the search for the evictions report. Is this something we can do? Should I add an issue? Add an issue. We get a lot of complaints on this, maybe we could handle this another way. Let the user configure by product what to send on certain products. Maybe add some fields to access code setup.
= = = = = = = = = =
Not all fields are being sent email with a list of fields not being sent for each product and log files. Resent email on August 9th. Customer called in on and reported issue as well. complete
|
1607 |
Add ability to copy access codes |
* Ability to copy access codes (this is key for customers that need the same products, but just different CB codes set up)Fixed and tested. Complete
|
1608 |
Add the ability for supervisors to have access to all groups as an option. |
* Allow supervisors to have access to all groups as an option (currently you can do this with admins and basic users, but not supervisors)Completed - need extensive testing. You will need to test the behavior of the supervisor after they login -- making sure they are see what they are suppose to and can do anything a global user can do. Testing everything from application entry to setup. Complete
|
1622 |
In the High Credit area, if the data is into the millions the style sheet cuts off the last digit. |
In the High Credit area, if the data is into the millions the new style sheet cuts off the last digit. Have had several complaints. = = = = = = = = = =Customer notified, permission to close issue. Complete
|
1676 |
products that cannot be packaged |
|
1686 |
Some coverage links broken on Access Code Setup(DS) |
Need to fix the coverage links on Additional Data Sources setup in Access Code Setup. Need to incorporate new products. Complete.
|
1696 |
SSN field is not marked as required when require SSN for apps is turned on |
When Require SSN is turned on in admin setup, the field is not being marked as required on app entry. Complete.
|
1700 |
Unable to Sort Sent letters list |
When viewing the Sent letters list and going to options, unable to sort the list. It is always displayed in ascending order by the date sent. It does not matter what sort option is chosen. Complete.
|
1710 |
TU Trace report not displaying or printing correctly when merged |
I pulled 5 different SSN's for the TU Trace report. From the app view I checked all 5 of the returns and then clicked the merge button. When the merged report was displayed - the first SSN that was returned displays and prints fine the rest of the report is grayed out and does not print. However, if I open in a new window it views and prints fine.
Fixed. Complete
|
1724 |
FICO Score Evaluator Style Sheet issues |
The Score Evaluator Style Sheet has bad HTML in it...we are not able to view the report in word, it will not print and we are unable to email the report. Also, the title of the report needs to say Score Evaluator Report NOT Score Range Estimator. Log file emailed. Complete.
|
1729 |
Fix css issues with various dropdowns and arrows |
Need to adjust the dropdowns displayed on the application list and report page so that they are centered. Also, arrows on application list need to be adjusted. Complete
|
1730 |
Zip Code Lookup - If auto request on, tabbing should skip city and state |
If auto request is turned on for zip code the tabbing should skip city and state for any applicable sections.Complete.
|
1748 |
Auto social search will not let you select an old report in Mozilla |
Complete.
|
1751 |
Add group/user to the app entry screen so that Admins can pull reports for all of their customers. |
Is there any way that under
the New Application section, a [Select Client]
field be added? Currently you have [Select
Access Code], [Select Bureau] and [Select
Product]. Many PL clients have multiple access
codes (due to package pricing) and makes it
difficult for PL when need to pull a report for
them. In order to accomplish this task, PL
having to log in as the customer then select the
access code and continue. PL would like to
eliminate this step and be able to order any
product for any client using our own individual
logons. By selecting [Select Client] the access
codes for that client will automatically appear
allowing us to choose the correct access code to
process. Without this feature, when a report,
such as credit or criminal and even manual
verifications, is .Complete
|
1756 |
Determine who to use for Manual Criminal Searches |
We need to figure out a way that a customer can perform there own manaul court check rather than use our vendor USIS. We need a system to generate the request and then allow the uploading of the results. Also this has to be automated by jurisdiction.
Complete.
|
1757 |
Check decision manually to avoid package decision issue when switching between reports on first load |
Duplicate Issue - Same thing happening in 1554 - Complete.
|
1766 |
requied fields verification not working for DL Search |
When pulling the Driver License Search product the Required Field validation logic does not appear to be working. The blue stars indicate that the following fields are required: Last Name, First Name or SSN and DL Number But it is allowing submit even when all fields are NOT populated. It allows customer to enter to enter only a DL Number and send it.We were was able to recreate on test as well.
Complete
|
1778 |
Access Code Setup - Packaged Product Verification |
Prevent user from saving only one product as a packaged product. Setup should verify that more than one product is selected as packaged else ignore.
Complete.
|
1780 |
Auto Social not working with batch submit from app list |
When submitting an app from the list by clicking on the report icon and choosing the submit option - auto social is not working and the report is being pulled. This is also the case when you do a batch submit. Tthis would take a lot of coding on everyones part. Would be easier to create a user permission that did not all any kind of submit other than edit and new. Complete.
|
1800 |
Interface Setup |
Add issue to have a link on the interfaces setup page for "XML Specification". Include an XML definition. Complete.
|
1801 |
DOB verification box continues to come up after DOB is corrected |
If you type a wrong sequence of numbers in the date of birth field on the credit application, a dialogue box pops up telling so. you're forced to clik 'ok' to remove the box but when you go back to correct the mistyped date, the dialogue box pops up again and again. you have no choice but to clear the whole app and start over. See below, then read this. The dialogue box is so persistent, it wont even lclear the app and start over. Need going to have to close the program and reopen just to get rid of it. Add to 3.6.
Unable to reproduce this in test or production. May have been fixed with another issue. Contact customer and see if they are still receiving the dialog box. If so, need to know what browser is being used and the EXACT steps taken when the message occurs. Complete.
|
1802 |
Rewards Page |
Need the updates inside the rewards site. Received the change in that says "My Rewards Points" But once you click on that we were going to put: - On the rewards page itself change "View Catalog" To "View My Points / Catalog" On index on left hand side Change "Catalog" to "Points". Complete.
|
1803 |
Updating Credit Protection Program |
"Updating Credit Protection Program" This is mainly content. However we have removed the three fico products. Items to Address (note attachment): - remove three fico stand alone products - note pricing changes in sheet - note name changes of products in sheet - need to update pricing page, with a little more content on these products, maybe just a small listing of what they include. Complete.
|
1805 |
FireFox - DOB required Field Pop up not being displayed for Criminal Reports |
When using FireFox to access CC.COM, if the customer does not enter the DOB the Required field pop up is not being displayed and this is locking up the application. Complete.
|
1808 |
Modify CCCOM Support site for New Addendums |
The support site needs to be modified to allow support and customer account to update the AddendumReturned field in the AccountAddendums table. This table is used for addendums that are required by various states for different products. Complete.
|
1809 |
Modify CCCOM Support site for credential enforcement flags |
the support site needs to be modified to support the implementation of the enforce credentials by group enhancement in cc.com 3.6. The support site will need to allow the toggle of the caEnforceCredential field in CustomerAccounts and the LocationCredentialed field in the Locations table.
Complete.
|
1813 |
Need to update appentry coverage check for RAPSHEET |
Complete.
|
1819 |
Tab navigation arrows on view report screen sometime disappear based on screen size and # of tabs |
to reproduce, log in to production with MicroBilt's main account, load report 2965.7, scroll with tab navigation arrows to first tab, click the first tab. Complete.
|
1822 |
Rename the NBD Cops Plus report everywhere a customer can see it |
Need to add an issue for 3.6c to rename the NBD Cops Plus report everywhere a customer can see it.. Style sheets, billing, content, etc. to: US Criminal Search US Sex Offender Search. Complete.
|
1828 |
Change font, style, etc. of the (locally) printed letter so that it is contained to one page. |
Need letter to appear on one page. **The font of the letter is controlled by the browser the customer will be printing from. Will have to research formatting options that were created in Letters Setup. This would only apply to the email/print local delivery option because we cannot control formatting for regular mail. Look at adding a formatting Active X control so customer can modify text color, font style, font size, bold, underline, and left,right, center justification. Complete.
|
1829 |
Prevent Access Code from saving a package that includes only one packaged product. |
Currently, when you set up a package, if you select only one product to be packaged in the access code, that access code is not viewed as a package in the billing module. So the result is that the one product that is packaged in the access code will be defaulted on the New Application Screen but the access code is not a package. If the customer therefore selects a pricing table that is for packaged products, the reports pulled with that access code, that is not a package, will not be billed. Feedback rec'd states we should not allow one product to be packaged and there should be something specific to handle the default that is the result of selecting only one packaged product. Customer has several access codes that have had packaged this way since January and therefore not billed
Complete.
|
1832
|
Add the United Kingdom as an option on the EB International report. |
Customer is asking why the Experian Business International Report only allows for Canadian Reports. They want to pull reports for the United Kingdom. We hard coded the International Report to return Canadian only. Complete.
|
1840 |
Display the Private Label's name in the Outlook Pop-up Screen. |
PL Customer tried to email a report and got the pop up up information that states CreditCommander.com. PL customers can't have pop-ups with CreditCommander.com in content. Complete.
|
1853 |
Frozen file field on app entry is partial hidden |
On the app entry screen if the automated verification is turned on and a state that supports the security freeze is chosen the box to enter the freeze code in is partialy hidden. Complete.
|
1858 |
EB Combination reports are hard to distinguish in Product Combo Drop Down Box |
In the product Combo Box on the app list when you drop the box to chose a product it is hard to determine what product is being chosen. The product list is fine. Complete.
|
1859 |
Default Collections eFunds product instead of credit version in access code setup |
Need to default the "collection" version of eFunds on Access Code Setup instead of the "credit" version. Complete.
|
1860 |
Update tabREL35 to include new application entry fields names |
Update this function with
new field names: /* function
getFullFieldName(what) { var fieldNameMap = "AppLast|AppFirst|...." var fieldDescMap = "Applicant Last Name|Applicant First Name|..." var afieldNameMap = fieldNameMap.split("|") var afieldDescMap = fieldDescMap.split("|") for (var n= 0;n<'afieldNameMap.length; n++) { if (afieldNameMap[n] == what) return afieldDescMap[n] return what }*/
Complete.
|
1861 |
Do not allow blank business name with only spaces on open an account and account setup |
Business name is a required field. However, you can enter spaces to get by. We need to prevent this.Complete.
|
1865 |
Webapp users should not be able to see letters on view app |
When a webapp user pulls a report that has a DT with automatically generate letter turned on, the webapp user is able to see the letter at the bottom of the view. If they click on the link to the letter. Complete.
|
1880 |
Add new states to Credit Report Freeze |
There are new states that are now offering a Credit Report Freeze and requiring a pin number to be entered. Created list and need to get the fields in .COM updated. Completed.
|
1882 |
FireFox - pop up not being displayed when required fields are not all entered |
When customer submits a report with out all of the required fields entered on the app entry screen the pop up is not being displayed that tells them that the required fields must be entered. Pop up block is turned OFF. This was working before the 3.6 release. Complete.
|
1884 |
Product Drop Down in Filter Options |
The following reports are missing from the product Drop Down in the Filter Options (this is on CCTEST). FICO Auto Report FICO Credit Card Report FICO Mortgage Report The following reports are listed twice but differently: MicroBilt Multi Bureau is also listed as FICO Deluxe Multi Bureau MicroBilt Single Bureau is also listed as FICO Deluxe Single Bureau MicroBilt Score Watch is also listed as FICO Score Watch
Complete.
|
1888 |
Letter section is always showing on view report regardless of anything |
Letter section is always showing on view report regardless of anything. Apps that have a letter status of "P" and there are no letters. Complete.
|
1889 |
DataFax and Credit Card permission |
Need to hardcode, so that DataFax supervisors can view their statements and also process credit / ACH transactions. Complete.
|
1895 |
Restructure DS setup in Access Code setup with section headers |
Complete.
|
1896 |
Add content about manual criminal fulfillment being on Admin options |
Complete.
|
1898 |
VRCUSTOM issue with invalid characters |
An access code with VRCUSTOM is having issues with data in fields. It could be some strange character in the text. The access code is on production and is "Basic User". Complete.
|
1910 |
Change "Name" to "Contact Name" on Custom Verification app entry |
Complete.
|
1927 |
Private Label Agreements using cc.com versions instead of generic verision |
Private labels with recent content updates are using the incorrect privacy policy, end user and legal notice documents. Complete.
|
1931 |
Equifax Canadian Commercial Report - showing zero reports selected in drop down |
Customer is trying to run an Equifax Canadian Commercial Report. When they select the product in the drop down menu it is showing ( 0 ) products selected. When they enter in all of the required data fields and hit submit they are getting a missing required information DL State is a required field. Recreated on test and production. Looks like two issues. 1 product is not showing as chosen in the drop down list. It shows in the combo boxes but it not highlighted in the list. 2 it is saying that the DL state is a required field for this report and it should not be a required field. Complete.
|
1932 |
Open an Account: Reword "Type it Again" |
Open an Account - Page 1 Change "Type it again" to "Retype Password". Complete.
|
1933 |
Open an Account: Javascript error when selecting GLB and DL purpose |
Open an Account - Page 2 When you select GLB purpose or DL purpose, a javascript error is occuring Line 132. Complete.
|
1934 |
Open an Account: MicroMerge fields are all password fields |
Open an Account - Page 2 Some MicroMerge setup fields are masked like a password field. They should not be this way.Complete.
|
1935 |
Open an Account: Validation issue with selected products |
Open an Account - Page 2 Validation is saying you must choose 1 product for MicroMerge and 1 product for NADA even when one product is selected. Complete.
|
1936 |
Open an Account: Setup options not matching My Account setup |
Password Expire Combo Box does not match setup: The Combo Box says: 1 day, 2 days, 3 days In setup it says: 15, 30, 60, 90 Lockout Combo Box does not match setup: The Combo Box says: 1 Login, 2 Logins, 3 Logins In setup it says: 1, 2, 3, 4, 5. Complete.
|
1940 |
Expand / Collapse logic on data source setup in access code setup is not collapsing correctly |
When you expand the iframe window with the dropdown icon on the upper right in access code setup and then collapse, it doesn't go to original size. Complete.
|
1941 |
Need to add two products to the New Open account |
We need to add the following new products to the new open account: Equifax Canadian Commercial Targus.Complete.
|
1942 |
New Open Account not saving any information on several bureaus. |
The following Bureaus/Vendors are not saving any information from the new open account: Experian Trans Union MicroMerge Nada Manual Verification Assurance Paynet Fair Isaac.
Complete.
|
1943 |
New Open Account defaulting to Use Own Codes for Experian Authentication on save |
In the new open account the Experian Authentication is defaulting to Use Own Codes on save. However, there is not a place to enter codes in the Open account setup. I thought we used to default to Use default codes.
Complete.
|
1944 |
Force password expiration for new open account not saving |
The option to force password expiration is not saving from the new open account into the admin options on save.
Complete.
|
1945 |
Equifax not saving a couple of things on new open account |
The Equifax bureau is not saving the ancillary Products or the Geo Code Product on save. The ancillary products are as follows: Consumer Referral Location 24 Month Payment History on-Line Directory Beacon Enhanced Delinquency Alert System. Complete.
|
1953 |
Acessible Data Sources Section under Admin Options is not functioning properly |
The admin Options page under my account. The section for the Accessible Data Sources is not functioning as it should. When Products in that section are NOT chosen and the page is saved. When you go into Access Code setup the Products that were not selected are still showing up in the list of accessible Data Sources and Products list and they are allowing the customers to select them. They should not be showing up at all and they should not have they option to select the products for those Data Sources. This is causing a saving error on Access Code setup as well.
Complete.
|
1964 |
Recheck NBD COPS Plus AKA US Criminal Report coverage |
It looks like an incorrect copy of the pricing page got copied over into cctest and production. The entire pricing page needs to be rechecked and 3 FICO products from Credit Protection Package removed. Need to make sure the same products have been removed from DataFax. There were some product name changes in this same section. They need to match the pricing sheet.
Complete.
|
1967 |
Recheck pricing page on cc.com and datafax |
Customer is trying to run a MVR Driving records report for the state of Wisconsin. Receives the following warning after hitting submit: You have selected a state that is not covered by the in this same section. They need to match the pricing sheet.
Complete.
|
1969 |
MVR Driving Records - State not covered Pop Up - with covered state |
Customer is trying to run a MVR Driving records report for the state of Wisconsin. Receives the following warning after hitting submit: You have selected a state that is not covered by the following searches. However, supported states will still be searched. Do you wish to continue? Complete.
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